Trust · Security · Compliance

Built on Infrastructure You Can Trust.

QasaLiving is powered by MessageSpring — enterprise-grade communication and data infrastructure built to the highest global security and compliance standards. Every unit managed. Every resident protected. Every byte secured.

Security and compliance are not features we added — they are the foundation we built on. QasaLiving inherits the full compliance framework of MessageSpring, ensuring that your property data, resident information, and operational records are protected at the enterprise level. Whether you manage one building or one hundred, the standards never change.

Certifications

Certified at Every Level.

Our infrastructure and data practices are independently audited and certified against the world's most rigorous standards.

ISO/IEC 27001:2022

Information Security Management System (ISMS)

The internationally recognised standard for managing information security. Our systems, processes, and infrastructure are certified to protect the confidentiality, integrity, and availability of all data processed through the QasaLiving platform.

SOC 2 (Type 2)

Trust Services Principles

Independent audit validating our security and availability controls over an extended operational period, based on the AICPA Trust Services Criteria.

ISO 9001

Quality Management System

The globally recognised standard for quality management, ensuring our processes consistently deliver services that meet customer and regulatory requirements.

ISO/IEC 42001:2023

Information Technology — Artificial Intelligence — Management System

The first international standard for AI management systems, certifying that our AI-powered features are developed, deployed, and monitored responsibly and ethically.

Regulatory Compliance

Compliant Where It Matters Most.

Built for the regulatory environment of Southeast Asia — and beyond.

Thailand

PDPA — Personal Data Protection Act B.E. 2562

Full compliance with Thailand's data protection law governing the collection, use, storage, and disclosure of personal data.

European Union

GDPR — General Data Protection Regulation

Where applicable, GDPR standards apply with Standard Contractual Clauses for cross-border transfers.

Thailand

Computer Crimes Act B.E. 2560

Platform access controls and infrastructure comply with Thai cybersecurity law.

Thailand

Condominium Act B.E. 2522

Operational workflows are designed to support juristic offices in meeting legal obligations.

Thailand

Consumer Protection Act B.E. 2522

Resident-facing services and complaint handling align with Thai consumer protection regulations.

Data Security

Enterprise Security. For Every Building.

The same infrastructure trusted by enterprises — available to every property on QasaLiving.

Data Encryption

All data encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.

Access Controls

Role-based access controls ensure only authorized users access relevant data.

AI Data Handling

AI processed data is anonymized before model improvement processes.

Penetration Testing

Regular third-party security testing is conducted.

Incident Response

Documented breach response process aligned with PDPA and GDPR timelines.

Data Residency

Primary infrastructure hosted within Thailand with compliant cross-border safeguards.

Infrastructure

The Infrastructure Behind QasaLiving.

QasaLiving is built on MessageSpring — the enterprise communication and data platform trusted across Southeast Asia.

MessageSpring provides the backbone of QasaLiving's security, compliance, and infrastructure. Every certification, every audit, and every standard maintained by MessageSpring flows directly into every building powered by QasaLiving.

Learn more at messagespring.com/compliance
Coverage

Compliance That Protects Both Sides of the Building.

For Residents

Your personal data including contact information, payment history, and complaint records is protected under PDPA, GDPR, and ISO-certified controls.

For Juristic Offices

Operational data, billing records, and building reports are secured using enterprise-grade access controls and compliance standards.

Questions About Our Security & Compliance?

Our team can walk you through our compliance framework and data handling practices.

hello@qasaliving.comWithin 2 business hours (Mon–Fri, 9am–6pm ICT)